Privacy Policy

Updated • 03/28/25

Runners Gear Guide (along with our subsidiaries and affiliates, “We,” “Our,” or “Us”) respects the privacy and security of your personal information. The following describes how we collect, use, and disclose information and what rights you have to it. This Privacy Policy describes our practices in connection with information that we collect from you through our software applications, services, websites, and mobile applications (“Services”) and from sources other than our Services, including, but not limited to, the telephone, mail, and trade shows. By providing information to us and/or using the Services, you acknowledge and agree to the terms and conditions of this Privacy Policy. If you do not agree to these terms and conditions, please do not use our Services.

Information Collection
This Privacy Policy applies when we are a data controller and we gather various types of information from you. We collect your personal information including, but not limited to, your name, postal addresses (including billing and shipping addresses), telephone numbers, and email addresses, as well as Sensitive Information (as defined below) and anonymous information about you that does not reveal your specific identity or does not directly relate to an identifiable individual. This includes browser and device information, application and/or Services usage data; information collected through cookies, pixel tags, and other similar technologies; demographic information and other information provided by you that does not reveal your specific identity; internet protocol (IP) addresses; and information that has been aggregated in a manner that it no longer reveals your specific identity.

In general, you can access many features of our Services without telling us who you are or revealing any personal information about yourself. You may also choose not to provide us with any personal information. In such an event, you can still access and use many features of our Services; however, you will not be able to access those portions of our Services that require your personal information.

Some of our Services may ask you to submit your personal information to benefit from specific features. We collect personal information from you only when you voluntarily submit it to us, such as when you:

Complete a service request or registration, survey, application, or other form;
Purchase a product or service from us or from one of our vendors, suppliers, or other agents;
Sign up to receive email newsletters or other correspondence;
Submit materials through our Services;
Participate in a promotion or marketing activity;
Request materials from us; and/or
Request e-mail, mail, or telephone support or services.

You will be informed about what information is required and what information is optional.

We may combine the information you submit with other information we have collected from you, whether online or offline. We may also combine your personal information with information that we receive about you from other sources, such as suppliers, vendors, publicly available sources, and other third parties.

As you use our Services, we may passively collect (that is, gather without you actively providing the information) non-personal identifiable information and/or use the following technologies which collect such information on our behalf:

Browser and/or Device Information. Certain information is collected from most browsers, such as your IP address, media access control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version, internet browser type and version. We may also collect information about any mobile device used to access our Services, such as a unique device identifier and type if you access our Services through a mobile device. Your IP address is automatically assigned to your computer or device by your Internet Service Provider and is logged in our server log files whenever a user accesses our Services.
Location Data. We may use and store information about your location if you give us permission to do so (“Location Data”). We may use this data to provide features of our Services and to improve and customize our Services. You can enable or disable Location Data services at any time through the settings on your device.
Application and/or Services Usage Data. When you access our Services, we and our service providers may track and collect application and/or Services usage data, such as the date and time your devices access our servers and what information and files have been downloaded and/or uploaded.

The Services use cookies (including Flash cookies). A cookie is a small, removable data file stored by your web browser or application on your computer and/or device. Cookies allow us to collect various information, including, but not limited to, browser type, time spent on our Services, features and pages visited, and language preferences. We and our service providers use this information for security purposes, to facilitate navigation, display information more effectively, serve you with more tailored information, and personalize your experience. You can choose to have your computer warn you each time a cookie is sent or turn off all cookies through your device settings.

Pixel Tags, Web Beacons, Clear GIFs, and Other Similar Technologies. We and our service providers use pixel tags, web beacons, clear GIFs, and other similar technologies in connection with some of our Services (including email messages) to analyze our users’ behavior, track the actions of users of our Services, measure the success of our marketing campaigns, and compile statistics about our Services usage.
Analytics. We use Google Analytics, which employs cookies and similar technologies to collect and analyze information about the use of our Services and report on activities and trends. You can learn about Google’s practices at www.google.com/policies/privacy/partners and opt out by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

Using Information
We may use your personal information that we collect from you to:

Provide our Services to you;
Process your purchases;
Customize and/or personalize your communications and experience with our Services;
Better respond to your inquiries and fulfill your requests;
Communicate with you about your account information or customer service needs;
Inform you about our products, services, and events for promotional purposes;
Improve our business operations and protect our interests;
Analyze usage levels and diagnose server problems;
Provide technical support and for business purposes, such as data analysis and enhancing our Services;
Perform any other lawful acts not expressly prohibited by this Privacy Policy.

We may use anonymous information that we collect from you for any legal purpose, except where we are required to treat such information as personal information under applicable law.

Sharing Information
We disclose your personal information collected from you through our Services to third parties in the following circumstances:

If you have consented to such disclosures;
If there are special circumstances, including any reorganization, merger, sale, joint venture, assignment, or transfer of our business or assets;
If the third party is a service provider who provides services to us in connection with our Services; and/or
If the party is our affiliate, in which case we are responsible for the management of the jointly used personal information.

We may disclose personal information upon request by the government or as permitted by law, to enforce our Privacy Policy or other agreements, and to protect our rights and interests. We may also share aggregated, non-personally identifiable information for any legal purposes.

Protecting Your Information
We use commercially reasonable efforts to safeguard and secure your personal information stored on our systems. However, no data transmission over the internet can be guaranteed to be 100% secure. If you believe your interaction or stored data is no longer secure, please notify us immediately in writing.

You may need to set up a user ID and password for some features of our Services. We recommend not divulging your password to anyone. We will never ask for your password in an unsolicited communication.

To help protect your computer and personal information, ensure you have current antivirus and firewall software installed and review your credit card statements for unauthorized transactions.

Interest-Based Advertising
This Site may be affiliated with third-party advertising services. To learn more about their data usage, please refer to their respective privacy policies.

Children’s Online Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn that we have received information from a child under the age of 13, we will delete such information from our servers.

Cross-Border Transfer
The Services are controlled and operated by us from the United States. Your personal information may be stored and processed in any country where we or our service providers have facilities. By using our Services, you agree to the transfer of information to countries outside your country of residence.

Cross-Border Sensitive Information
Unless specifically requested, we ask that you not send us any Sensitive Information (e.g., racial or ethnic origin, political opinions, religious beliefs, health information) through our Services.

Email Marketing Practices
We adhere to industry standards in our email marketing practices. When you opt in to our email communications, we will send you a confirmation email. If you do not click the confirmation link, you will not receive our emails.

Other Websites
Our Services may direct you to other websites that are beyond our control. We are not responsible for the conduct or privacy practices of those websites.

Requesting, Unsubscribing, Removing, or Modifying Your Information
You may unsubscribe from our emails at any time using the link provided. To modify or delete your personal information, please contact us here. We will seek to comply with your request as soon as reasonably practicable.

California Privacy Rights
If you are a California resident, you may exercise your rights under the California Consumer Privacy Act (CCPA). Please refer to the above sections for specific rights and how to exercise them.

Terms and Conditions
Please review our Terms and Conditions, which govern your use of our Services.

Amendments
We may change or modify this Privacy Policy from time to time by posting a revised version within our Services. Please refer to the “LAST UPDATED” legend to see when this Privacy Policy was last revised.

Contact Us with Questions and Feedback
We welcome your questions, comments, and concerns about this Privacy Policy and our privacy practices. Please send us feedback here.

Last Updated: 03/28/25